![]() ![]() He had some IT guys copy data from his old laptop to this HP. Failed due to Admin permissions issue.Ī.ğound 1 malware baddies and 2 registry entries. Many failed install errors found.ġ0.Ěttempted Mozy installation again. None found.ĩ.Ĝhecked Windows 7 Reliability Log for errors. Clean.Ĩ.Ĝhecked Windows 7 Action Center for error messages and system issues. Updated and ran AVG virus scanner currently found on the PC.Ī.ğound 6 viruses and removed. Installed the following optional programs recommended by MS after a scan:ħ. Installed three critical updates for Windows 7Ħ. Removed old Java using the Control Panel, V1.4.2_03, J2SE.Ĥ.Ĝreated a backup copy of the Window 7 registry and backed up on a CD.ĥ. Ran Adobe updater, updated Adobe Reader.ģ. I tried to install Verizon Communication Manager, installation failed due to lack of Admin rights.ġ.Ĝhecked for updates to Java. I tried to install Mozy online backup software, installation failed due to lack of Admin rights.ĥ. I tried to install Windows 7 HP printer drivers but installation failed without warning.Ĥ. WinZip, downloaded but installation failed.ģ. It failed to install completely and terminated.Ģ. Paid for and tried to install Outlook 2010 from the MS website. ![]() Attempts to install each of these programs met with problems.ġ. He wanted Winzip, Verizon Comm Mgr to tether his BB, Mozy backup, HP printer drivers for an HP L7780 AiO, and Outlook 2010. As the neighborhood PC guru, friend asked me for help installing some programs on his 3 month old HP laptop model G62, with Win7, Home Prem, 64bit, SP1. ![]()
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